Payment Methods
Secure payments with a range of options at checkout.
- Visa
- Mastercard
- Apple Pay
- Google Pay
- PayPal
- Account Credit
Policies & Help
Clear information about ordering, delivery,
returns and more.
Selling to Us
How payouts work and how to send your equipment to us.
- Payment & payout options
- When you'll be paid
- Sending equipment to us
Delivery & Orders
Dispatch times, delivery options and tracking.
- Free insured delivery
- Express options
- Tracking your order
Returns & Refunds
Change your mind? Tell us within 14 days; we pay return postage.
- 14-day change-of-mind policy
- Free returns for faulty or misdescribed items
- Refunds within 14 calendar days of receiving your return
Warranty
12-month cover on cameras and lenses as standard.
- 12-month cover on cameras and lenses
- What's covered
- What's not covered
Terms of Service
Our terms govern the use of the ShutterXchange website.
- Using our site
- Purchases & sales
- Your rights
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