Secure payments
All payments are encrypted and secure.
Payment Methods
Secure ways to pay for your order.
Simple, safe and protected.
Secure checkout
Your payment is handled securely by our payment provider.
Multiple options
Choose the payment method that works for you.
Need help?
Our team is here if you have any questions.
Accepted payment methods
We accept the following secure payment methods.
Visa & Mastercard
Debit, credit and prepaid cards.
Apple Pay
Pay securely using Apple Pay on supported devices.
Google Pay
Pay securely using Google Pay on supported devices.
PayPal
Pay with your PayPal balance or linked bank account or card.
Account Credit
Use available ShutterXchange Account Credit towards your order.
If your credit does not cover the full order value, any remaining balance can be paid using an available payment method.
Your security is our priority
- Payments are encrypted and processed securely.
- Full card details are handled by our payment provider.
- ShutterXchange does not store your full card number on our systems.
- Payment providers use recognised industry security standards.
Need help with a payment?
If you’re having trouble making a payment or your payment has failed, we’re here to help.
Contact usHow payments work
- 1
Add to basket
Choose your item and proceed to checkout.
- 2
Choose payment method
Select your preferred payment method.
- 3
Complete secure payment
Enter your payment details securely and authorise the payment.
- 4
Order confirmed
You’ll receive an order confirmation email.
- 5
We dispatch your order
We dispatch within 1 working day. See Delivery & Orders.
Important information
- All prices are shown in GBP (£).
- Once your payment is successful, we’ll confirm your order by email.
- Payments are processed securely by our payment provider.
- If a payment fails, your order will not be confirmed.
- For PayPal, you’ll be redirected to PayPal to complete your payment.
- If you have Account Credit, you can use it at checkout.
Frequently asked questions
View all FAQsWhat payment methods do you accept?
We accept major debit and credit cards, Apple Pay, Google Pay, PayPal and available Account Credit.
Is it safe to pay on ShutterXchange?
Yes. Payments are encrypted and processed by recognised payment providers.
When is payment taken for my order?
Once your payment is successful, we’ll confirm your order by email.
Why did my payment fail?
Check your details, available funds and any verification request from your payment provider, then try again.
Can I change my payment method after placing an order?
Please contact support as soon as possible so we can check the status of your order.
Do you offer discount codes or vouchers?
Any valid promotion can be applied at checkout under its published terms.
Related help
Still need help?
Our support team is here to help you find the answers you need.