The inspection process
Our inspection process is what sets ShutterXchange apart. We inspect every item as though we were buying it ourselves, so you can buy with total confidence.
Our process
From the moment your item arrives to the moment it’s listed, every step is completed in-house by our expert team.
Chapter one
Every item is carefully logged when it arrives. We verify the contents, check for any obvious damage and assign it to our workflow.
Why it matters
A careful start ensures nothing is missed and your item is tracked from day one.
Chapter two
We inspect the exterior for signs of use, including scratches, dents, paint wear and general condition. We check the mount and look for any damage or wear.
Why it matters
Helps you identify wear and gives you a clear understanding of the item’s physical condition.
Chapter three
We test all functions relevant to the item, including buttons, dials, menu operation, autofocus, stabilisation, ports and connectivity.
Why it matters
Confirms everything works as it should, so you can rely on performance every time.
Chapter four
Where applicable, we inspect sensors for dust, spots or marks and lenses for clarity, haze, fungus and other optical issues. Focus, aperture and stabilisation are also checked where relevant.
Why it matters
Optical and sensor condition directly affects image quality. We make sure it meets our standards.
Chapter five
We apply our grading standards to the recorded inspection findings, giving every item a clear and consistent condition grade.
Why it matters
Our conservative grading gives you an honest view of the condition, with no surprises.
Chapter six
We take high-resolution images of the exact item you’ll receive, including 36 horizontal and 36 vertical images, so you can see it in detail from every angle.
Why it matters
You see the exact item you’ll receive, not just a similar one.
Chapter seven
Every listed item has its own Digital Inspection Report, recording the findings from its inspection so you can see exactly what we found before you buy.
Why it matters
Complete transparency gives you the confidence to buy with peace of mind.
Chapter eight
Your item is carefully packed in a plain double-walled box with protective materials and sent to you with a trusted, fully tracked and insured service.
Why it matters
Your gear is protected in transit and arrives safely, ready to enjoy.
Our team has years of hands-on experience with cameras and applies the same care to every item.
We follow detailed inspection and grading standards, so every item is assessed consistently.
A trusted process, detailed information and honest grading help you find the right gear with total peace of mind.
Explore our range of inspected cameras, lenses and accessories.
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